Troubling trend: Lines tied up as more people call 911 for non-emergencies – WXYZ

Day in and day out, dispatchers take calls ranging from fast food beefs to inconsiderate pet owners who are dropping the ball on cleanup.

Bloomfield Township Dispatcher Kristy Paquin has been on the job for nearly 20 years.

At the Bloomfield Township dispatch center, dispatchers field about 200 total calls a day, and around 75,000 calls per year.

Across Southeast Michigan, an agency studying police data points out the problem is not limited to one community.

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