Talkdesk Deepens Microsoft Integrations, Adobe Summit Announcements & More News
Talkdesk, the contact center as a service provider, announced a deepened integration with Microsoft last week geared at streamlining the experience for contact center workers. With Talkdesk completely integrated within the Microsoft Dynamics experience, specialists “can seamlessly handle cases from a single screen, leveraging click-to-call, screen pops and other features to quickly and efficiently resolve […]