Coogler was at a Bank Of America location on January 7, 2022, trying to withdraw US$12,000 from his checking account.
She inserted his debit card into her machine and it flagged the transaction as high-risk.
“I told my manager I don’t feel comfortable about this transaction,” she told officers, adding that the manager proposed talking to Coogler, but she wasn’t comfortable doing so.
“The description that was given of Mr. Coogler matched the description of the male suspect that is attempting to rob the Bank Of America,” the Incident Report Cover Sheet reads.