Unprecedented demand for labor as businesses reopen has given workers leverage to hold out for higher pay and better working conditions.
International visitors are the most lucrative for theme parks, especially in the big Orlando market, where Walt Disney World and Universal Orlando are missing big-spending South American and European visitors.
Many of those parks this year are opening the rides they had planned to debut in 2020, but after that, the cupboard is bare.
New rides and shows drive attendance in this business.
If passholders crowd the park to the point that higher spending guests no longer enjoy their visits, the security of steady income from passholders can cost parks the opportunity for the higher income they will need to recover from the pandemic.
No business should assume that hospitality standards customers accepted before the pandemic will be adequate in the future.
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